Bookbuilding IPO | ₹1,000 Cr | Listing at BSE, NSE |
SEBI has approved the Initial Public Offer (IPO) of Fusion CX Ltd. on December 11, 2025. The company will proceed with next steps to launch the Initial Public Offer (IPO) subject to market conditions and other approvals. The SEBI approval is valid for 12 months.
Fusion CX Ltd. IPO is a Book Build Issue of ₹1,000.00 crores consisting of a fresh issue of shares worth Rs ₹600.00 crores and an offer for sale (OFS) of ₹400.00 crores.
The equity shares are proposed to be listed on NSE and BSE. Nuvama Wealth Management Ltd. is the book running lead manager and Kfin Technologies Ltd. is the registrar of the issue. Key details like IPO dates, IPO price bands and lot size are yet to be announced.
Refer to Fusion CX IPO DRHP for more details.
| IPO Date | [.] |
| Listing Date | [.] |
| Face Value | ₹1 per share |
| Price Band | |
| Lot Size | |
| Sale Type | Fresh capital cum OFS |
| Issue Type | Bookbuilding IPO |
| Listing At | BSE, NSE |
| Total Issue Size | [.] shares (agg. up to ₹1,000 Cr) |
| Fresh Issue | [.] shares (agg. up to ₹600 Cr) |
| Offer for Sale | [.] shares of ₹1 (agg. up to ₹400 Cr) |
| Share Holding Pre Issue | 12,60,12,400 shares |
| Description | Date |
|---|---|
| Filed with SEBI/Exchange | Mon, May 26, 2025 |
| SEBI/Exchange approval received | Thu, Dec 11, 2025 |
| Investor Category | Shares Offered |
|---|---|
| QIB Shares Offered | Not less than 75% |
| Retail Shares Offered | Not more than 10% |
| NII Shares Offered | Not more than 15% |
Incorporated in 2004, Fusion CX Limited is a next-generation customer experience (CX) service provider, delivering high-end, multilingual, and omnichannel engagement solutions across voice, chat, email, social media, and messaging platforms. Fusion CX has strategically evolved into a technology-driven, SaaS-enabled CX partner. Through its technology subsidiary, Omind Technologies, Fusion CX develops proprietary platforms in conversational AI, marketing AI, quality automation, and workforce management—enhancing customer interactions, operational efficiency, and cost optimization at scale. The company operates through flexible commercial models—fixed-fee, transaction-based, and outcome-based—designed to meet the specific needs of enterprise clients across sectors.
Fusion CX provides a comprehensive suite of services including customer acquisition, customer service, order fulfillment support, payment and collections services, customer retention, technical support and digital solutions. These solutions are tailored for key verticals such as telecom and utilities, healthcare and life sciences, BFSI, retail, and high-tech and travel (HTT), where the company has developed deep domain expertise. Its AI-led, omnichannel approach ensures intelligent automation and human-assisted services that address the full customer lifecycle, from onboarding and engagement to support and retention.
As of December 31, 2024, Fusion CX operates 40 delivery centers across 15 countries, offering services in 28 languages, powered by 10,520 CX professionals and 12,323 field workforce supporting primarily the telecom and utilities segments. The company has achieved significant scale through a combination of organic growth and strategic acquisitions, which have broadened its customer base and enhanced service capabilities. Recognized by Frost & Sullivan with the 2025 North American Technology Innovation Leadership Award and featured in Everest Group reports as a rising star, Fusion CX stands out for its innovation, operational agility, and long-term client focus—positioning it as an attractive growth partner for global enterprises and a compelling opportunity for investors.
| Period Ended | 31 Dec 2024 | 31 Mar 2024 | 31 Mar 2023 | 31 Mar 2022 |
|---|---|---|---|---|
| Assets | 919.25 | 768.02 | 603.22 | 470.87 |
| Total Income | 944.42 | 1,021.53 | 1,146.82 | 806.24 |
| Profit After Tax | 47.24 | 36.26 | 39.84 | 43.87 |
| NET Worth | 323.91 | 270.18 | 237.21 | 190.38 |
| Total Borrowing | 258.37 | 210.61 | 134.96 | 95.92 |
| Amount in ₹ Crore | ||||
The Company proposes to utilise the Net Proceeds from the Issue towards the following objects:
| # | Issue Objects | Est Amt (₹ Cr.) |
|---|---|---|
| 1 | Repayment/prepayment, in full or in part, of certain outstanding borrowings availed by our (i) Company; (ii) certain Subsidiaries (direct and certain step-down subsidiaries) | 29.19 |
| 2 | Investment in our step-down subsidiaries, Omind Technologies Inc. and Omind Technologies Private Limited, for upgrading IT tools i.e. Arya and MindVoice | 7.47 |
| 3 | Pursuing inorganic growth through unidentified acquisitions and other strategic initiatives and general corporate purposes |
| KPI | Mar 31, 2024 |
|---|---|
| ROE | 13.37% |
| ROCE | 19.56% |
| RoNW | 13.42 |
| PAT Margin | 3.66% |
| Pre IPO | Post IPO | |
|---|---|---|
| Promoter Holding | 99.28% |
Fusion CX IPO is a main-board IPO of 0 equity shares of the face value of ₹1 aggregating up to ₹1,000 Crores. The issue is priced at To be declared. The minimum order quantity is .
The Fusion CX IPO open and close dates are not available as of now.
Kfin Technologies Ltd. is the registrar for the IPO. The shares are proposed to be listed on BSE, NSE.
Zerodha customers can apply online in Fusion CX IPO using UPI as a payment gateway. Zerodha customers can apply in Fusion CX IPO by login into Zerodha Console (back office) and submitting an IPO application form.
Steps to apply in Fusion CX IPO through Zerodha
Visit Zerodha IPO Application Process Review for more detail.
The Fusion CX IPO dates are not announced. Please check back again after some time.
Fusion CX IPO lot size and the minimum order quantity is not available at this time. Please check again later.
You can apply in Fusion CX IPO online using either UPI or ASBA as a payment method. ASBA IPO application is available in the net banking of your bank account. UPI IPO Application is offered by brokers who don't offer banking services. Read more detail about applying IPO online through Zerodha, Upstox, 5Paisa, Nuvama, HDFC Bank, and SBI Bank.
The finalization of Basis of Allotment for Fusion CX IPO will be done on [.], and the allotted shares will be credited to your demat account by . Check the Fusion CX IPO allotment status.
The Fusion CX IPO listing date is not yet announced. The tentative date of listing is .
