You cannot fully deactivate the MTF segment in the app; you must have Angel One support disable it after clearing all MTF positions and dues.
Step 1: Exit all MTF usage
- Sell or convert to Delivery (CTD) all your MTF positions so that no shares remain under MTF funding.
- Make sure all MTF interests and any pending charges are completely paid; otherwise, the deactivation request can be rejected.
Step 2: Raise a request to deactivate MTF
- Open the Angel One app and go to Account → Profile (this is the same path used for MTF/Pay Later activation status).
- From there, either:
- Use the Help/Support section to raise a ticket/chat and clearly mention “Deactivate MTF / Pay Later segment for my account”, or
- Email/Call Angel One customer care (details in the support section) and request MTF deactivation.
Step 3: Wait for back‑office processing
- Angel’s own segment‑activation support article mentions that segment deactivation is not available as a self‑service online option right now, so it is handled by the back office on request.
- After your request is accepted, MTF/Pay Later will be disabled, and you will no longer see or be able to use the MTF product type in the order window.
If you tell me whether you use the app or the web more, I can write exact tap‑by‑tap instructions you can paste into a help page or send to a client.
