Free Equity Delivery
Flat ₹10 per Trade in Intraday & F&O
0.61%19,58,688 Clients
Zerodha (Flat Rs 20 Per Trade)
ICICIdirect is one of the largest retail stock brokers in India. It is part of the ICICI Group. It offers online trading and investment services to over 50 lakhs customers. The services offered include Equity, Derivatives, IPO, Mutual Funds, Fixed Deposits, Bonds, and Commodity trading at BSE and NSE. The company also offers NCD, wealth products, Home Loans, Insurance, etc.
ICICIdirect's most popular service is its 3-in-1 account, which includes the ICICI Bank Account, ICICI Trading Account, and... 
ICICI Securities Pvt Ltd. brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the ICICI Securities Pvt Ltd. customers. The ICICI Securities Pvt Ltd. complaints report analyzes the ICICI Securities Pvt Ltd. online complaint data provided by BSE and NSE. This report shows the health of the broker.
These complaints are serious grievances against ICICI Securities Pvt Ltd. broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.
The ICICI Securities Pvt Ltd. complaint no. report also provides ICICI Securities Pvt Ltd.’s number of active clients. This shows the growth of the broker year on year.
| Exchange | Financial Year | Total Complaints | Active Clients |
|---|---|---|---|
| BSE | 2025-26 | 14 | 2,99,169 |
| NSE | 2025-26 | 250 | 19,58,688 |
| BSE | 2024-25 | 32 | 7,58,985 |
| NSE | 2024-25 | 1,067 | 19,46,882 |
| BSE | 2023-24 | 161 | 6,64,263 |
| NSE | 2023-24 | 971 | 18,62,161 |
| BSE | 2022-23 | 92 | 5,44,943 |
| NSE | 2022-23 | 628 | 23,33,088 |
| BSE | 2021-22 | 52 | 4,33,921 |
| NSE | 2021-22 | 477 | 30,31,192 |
| BSE | 2020-21 | 20 | 3,89,387 |
| NSE | 2020-21 | 602 | 15,80,233 |
| BSE | 2019-20 | 25 | 3,87,968 |
| NSE | 2019-20 | 194 | 10,75,956 |
| BSE | 2018-19 | 25 | 2,50,225 |
| NSE | 2018-19 | 161 | 8,30,661 |
| BSE | 2017-18 | 84 | 4,17,147 |
| NSE | 2017-18 | 153 | 7,98,355 |
| BSE | 2016-17 | 21 | 2,96,286 |
| NSE | 2016-17 | 132 | 6,18,359 |
| BSE | 2015-16 | 27 | 3,08,908 |
| NSE | 2015-16 | 153 | 5,60,438 |
| BSE | 2014-15 | 43 | 2,43,808 |
| NSE | 2014-15 | 161 | 5,94,714 |
| BSE | 2013-14 | 62 | 24,54,063 |
| NSE | 2013-14 | 148 | 5,00,733 |
| BSE | 2012-13 | 81 | 22,02,803 |
| NSE | 2012-13 | 192 | 21,03,212 |
| BSE | 2011-12 | 59 | 20,01,501 |
| NSE | 2011-12 | 144 | 19,42,014 |
| 2025-26 | 2024-25 | 2023-24 | |
|---|---|---|---|
| Active Clients | 19,58,688 | 19,46,882 | 18,62,161 |
| Complaints | 250 | 1,067 | 971 |
| Resolved through the exchange | 171 | 1,029 | 930 |
| Non actionable | 0 | 0 | 38 |
| Advised / Opted for arbitration | 0 | 0 | 1 |
| Pending for redressal with exchange | 79 | 38 | 0 |
| No. of arbitration filed by clients | 0 | 0 | 10 |
| Decided by arbitrators in favour of the clients | 0 | 0 | 2 |
| Decided by the arbitrators | 0 | 0 | 10 |
| Pending for redressal with arbitrators | 0 | 0 | 0 |
| 2025-26 | 2024-25 | 2023-24 | |
|---|---|---|---|
| Active Clients | 2,99,169 | 7,58,985 | 6,64,263 |
| Complaints | 14 | 32 | 161 |
| Resolved through the exchange | 11 | 31 | 147 |
| Non actionable | 3 | 3 | 11 |
| Advised / Opted for arbitration | 0 | 0 | |
| Pending for redressal with exchange | 3 | 1 | 4 |
| No. of arbitration filed by clients | 0 | 1 | |
| Decided by arbitrators in favour of the clients | 0 | 0 | |
| Decided by the arbitrators | 0 | 0 | |
| Pending for redressal with arbitrators | 0 | 0 |
Note:
Zerodha (Flat Rs 20 Per Trade)
Information on this page was last updated on Friday, November 17, 2023
Zerodha (Flat Rs 20 Per Trade)
Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
Are you a ICICIdirect Customer?
