-6.99%3,92,994 Clients
5paisa Account Opening Enquiry
5paisa.com is a leading online stockbroker offering discount brokerage services to retail investors in India. 5paisa Capital Ltd is a publicly-traded and professionally managed company promoted by IIFL founders.
5paisa online trading is available in equity, commodity, and currency at BSE, NSE, and MCX. It is a flat rate discount stockbroker. It charges a flat 20 Rs brokerage irrespective of the size of the trade, segment, or exchange.
5Paisa offers three subscription plans; Regular Account Pack... 
5paisa Capital Ltd brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the 5paisa Capital Ltd customers. The 5paisa Capital Ltd complaints report analyzes the 5paisa Capital Ltd online complaint data provided by BSE and NSE. This report shows the health of the broker.
These complaints are serious grievances against 5paisa Capital Ltd broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.
The 5paisa Capital Ltd complaint no. report also provides 5paisa Capital Ltd’s number of active clients. This shows the growth of the broker year on year.
| Exchange | Financial Year | Total Complaints | Active Clients |
|---|---|---|---|
| BSE | 2025-26 | 0 | 92,541 |
| NSE | 2025-26 | 50 | 3,92,994 |
| BSE | 2024-25 | 21 | 2,56,966 |
| NSE | 2024-25 | 419 | 4,22,518 |
| BSE | 2023-24 | 55 | 2,96,847 |
| NSE | 2023-24 | 316 | 5,50,689 |
| BSE | 2022-23 | 18 | 1,72,986 |
| NSE | 2022-23 | 250 | 6,52,353 |
| BSE | 2021-22 | 27 | 1,57,397 |
| NSE | 2021-22 | 324 | 17,54,330 |
| BSE | 2020-21 | 7 | 70,969 |
| NSE | 2020-21 | 612 | 8,70,405 |
| BSE | 2019-20 | 18 | 70,767 |
| NSE | 2019-20 | 199 | 4,34,036 |
| BSE | 2018-19 | 14 | 24,382 |
| NSE | 2018-19 | 96 | 1,01,043 |
| BSE | 2017-18 | 28 | 19,545 |
| NSE | 2017-18 | 41 | 36,034 |
| BSE | 2016-17 | 1 | 432 |
| NSE | 2016-17 | 2 | 3,652 |
| BSE | 2015-16 | 1 | 428 |
| 2025-26 | 2024-25 | 2023-24 | |
|---|---|---|---|
| Active Clients | 3,92,994 | 4,22,518 | 5,50,689 |
| Complaints | 50 | 419 | 316 |
| Resolved through the exchange | 38 | 409 | 301 |
| Non actionable | 0 | 0 | 14 |
| Advised / Opted for arbitration | 0 | 0 | 0 |
| Pending for redressal with exchange | 12 | 10 | 0 |
| No. of arbitration filed by clients | 0 | 0 | 1 |
| Decided by arbitrators in favour of the clients | 0 | 0 | 0 |
| Decided by the arbitrators | 0 | 0 | 1 |
| Pending for redressal with arbitrators | 0 | 0 | 0 |
| 2025-26 | 2024-25 | 2023-24 | |
|---|---|---|---|
| Active Clients | 92,541 | 2,56,966 | 2,96,847 |
| Complaints | 0 | 21 | 55 |
| Resolved through the exchange | 0 | 21 | 49 |
| Non actionable | 1 | 1 | 6 |
| Advised / Opted for arbitration | 0 | 0 | |
| Pending for redressal with exchange | 0 | 0 | 0 |
| No. of arbitration filed by clients | 0 | 0 | |
| Decided by arbitrators in favour of the clients | 0 | 0 | |
| Decided by the arbitrators | 0 | 0 | |
| Pending for redressal with arbitrators | 0 | 0 |
Note:
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Information on this page was last updated on Saturday, November 18, 2023
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